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Real people. Real answers.

No bots. No ticket queues. Every time you reach out, a real specialist answers — in minutes, any time of day or night.

💬Live chat — average response under 5 minutes
📧Email: support@zbselfbanking.com
🕐Available 24/7/365
🌍Support in multiple languages

Choose how you'd like to connect.

Whether you need help setting up your account, have a question about recovery, or want to speak to someone before signing up — we're here.

💬
Live Chat — Fastest
Click the chat button on any page to connect with a real specialist immediately. Average response: under 5 minutes.
Open Live Chat →
📧
Email Support
Send us a message and we'll respond within a few hours. Available around the clock.
support@zbselfbanking.com →
🏢
In-Person Assistance
Singapore Assistance Center opening Q4 2026. USA and El Salvador offices available for correspondence.
View Our Locations →

Send us a message

We'll get back to you within a few hours.

We typically reply within 2–4 hours. For urgent matters, use live chat.

Frequently asked questions.

Download the free MYIDverified app (Android APK available now, iOS coming soon). Press "Sign Up" in the app, complete the 5-minute KYC verification via SumSub, then use the live chat on this website to receive your temporary login. Pay the one-time $79 fee (USDT/USDC/MYID/BTC/ETH) and your security layer is live. We'll load your account with $10 in MYID to celebrate.
1. Purchase your $79 MYIDverified activation (USDT, USDC, MYID, BTC, or ETH). 2. Deposit your crypto into your regular wallets as you normally would — MetaMask, Coinbase, Trust Wallet, MEW, or any other. 3. Whenever you want assets protected, use the "Bridge" button in the MYIDverified app to move them to the MYIDverified security layer. You can bridge in or out at any time — your assets remain yours.
Contact us immediately via live chat or email. Because your account is secured by verified identity — not a seed phrase — our team will authenticate you and issue a new temporary login and password. No seed phrase means no permanent loss of access.
Contact us immediately via live chat or email. Our team will activate your personal MYIDverified Security & Recovery Layer to trace, freeze, and return your stolen or scammed assets — typically within 1–3 business days. The cost of recovery is charged to the thief's account — not yours. You're covered.
Check your balance directly in the MYIDverified app at any time. Your balance is private — concealed from public blockchain view — so only you can see it in your app.
0.15% per transaction — flat, for everyone, no exceptions. Sending $100 costs $0.15. Sending $1,000 costs $1.50. This is a savings of 95% or more compared to traditional banking, VISA/Mastercard, or Bitcoin/Ethereum network fees. 100% of transaction fees support the network and services.
ZeroBorder Self-Banking Centers, MYIDverified Accounts, and the CLARUS Money Project are built to be publicly owned, user-managed, and truly decentralized — free from any central authority. By participating, you join a revolutionary financial infrastructure where every individual becomes their own bank. ZeroBorder LLC is registered in the USA, Singapore, and El Salvador for administrative transparency.
Yes. The MYIDverified APK is hosted directly on ZeroBorder's own server (download.zbselfbanking.com) and has been independently audited by Verichains. During installation, tap Install when prompted. If Google Play Protect shows a warning, tap Install anyway. You may also need to enable "Install from unknown sources" in your Android settings. Our live chat team is available 24/7 to walk you through it. Our live chat team is available 24/7 to guide you through the installation step by step.

Still have questions?
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Activate Recovery Protection — $79